Online Dating Coach - Satisfaction in 7 Minutes with RADIO SHACK (NOT Best Buy)

Comments

And BestBuy would've tried to sell you an extended 5 year warranty on the cable for an extra $29.99 in case the electrons ever stopped flowing properly through the wire,
Rob

Is Your Corporation Protecting Your Assets?
Personal Asset Protection For Small Business Owners…

It's amazing how bad service can get in large stores (although I've an article coming out in the next day or so reporting on a small store I visited recently that was hilariously bad).

I think it all goes wrong with the customer service plans these places implement, and with the customer satisfaction surveys they use to try and gauge their performance.

If you want to know what your customer service is like, discreetly place yourself in one of your stores and watch the next fifty customer-staff interactions that take place. If you've a brain you'll learn far more than a customer satisfaction survey would ever reveal.

Philip Graves [Consumer Behaviour Expert]
The Consumer Behaviour Research Resource

Many businesses incentive behaviors that DO NOT cause their employees to act in the best interest of the customer. Once I think the employee has ulterior motives, then I stop taking their information or advice seriously.

This is a tricky subject as you are well aware...

Rob

April,

Nice post. "7 minutes to satisfaction"...that has a nice ring to it. That is a phrase Best Buy should hammer into their employees brains. My experiences with Best Buy's customer service have not been good. I give them an "F" on customer sat. They are horrific.

Darryl Pace

I love it. This was a fantastic post! Are you in Vegas again?!!!! Boy, you sure do get around girlfriend!

Lisa McLellan

Babysitting Tips, Jobs, and Classes

[this is good]
Hi Darryl,

indeed. not that I generally want to RUSH satisfaction, of course. Just, it IS a fun headline, is it not? :)

All the best,

April Braswell
Personally, I'm waiting for the Flip Video to be available in Australia. Don't want to risk warranty issue on that if bought from the US on eBay or via Best Buy.

Read comments that it's the most functional & practical low end CamCoder. Press 1 single button, then bingo, action starts!

John Ho

Understanding Personalities for Better Influence & Persuasion (blog)

Understanding Personalities for Better Influence & Persuasion (Website)


The absolute best place to go for electronic thing-a-ma-jigs is Walmart, especially when you know what you are looking for. The price is generally right, they don;t try to sell you endless bullshit like extended warranty's, (unless the equipment needs one) and you can get in and out.

I do have a funny Best Buy story, but that is for another time.

Steve
Career Change Coach
Haha

You kill me...

If you ever need my thingie again just yell...Haha

Matthew Shields
Ez Contractor Marketing

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April Braswell

About Me

April Braswell
United States
Romance Coach, Expert Online Personals Coach, Online Dating Coach, Sexual and Romantic Relationship Coach, Easy Dating Tips,
Other:
http://www.technorati.com/people/technorati/AprilBraswell

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